We are excited to share that, thanks to the generous support of the UK Shared Prosperity Fund, we are in the process of making significant improvements to our infrastructure, which will greatly benefit both our team and service users. With this funding, we plan to purchase four new laptops equipped with webcams that will be fully compatible with our server, bringing our technology up to date and removing barriers that have previously hindered our work.
These new laptops will expand our capacity to offer a diverse range of contact methods, crucially supporting the flexibility of working from home. This will not only enhance the wellbeing of our team by reducing stress but also ensure that confidentiality is maintained, as the laptops can easily be moved to private spaces when needed. By reducing frustration within the team, we aim to better reach more volunteers and service users, empowering them to increase their social contact, improve communication skills, and access training and mediation more easily.
Our commitment to developing and improving the services we offer will be greatly strengthened by this investment. With more effective support systems and enhanced volunteering opportunities, we will be better equipped to provide even greater assistance. Our mediation and coaching services, which are central to our mission, help increase resilience and improve mental wellbeing by enabling individuals to manage conflicts, overcome barriers, and enhance their skills.
Importantly, the planned expansion of our virtual services will allow us to reach more vulnerable individuals who may have previously struggled to access our support. We are also dedicated to assisting service users and volunteers who may not be confident with digital technology, offering guidance and support to help them engage with these tools where needed.
This progress would not be possible without the support of the UK Shared Prosperity Fund, and we are deeply grateful for the opportunity to further our mission of improving wellbeing and accessibility for all those we serve. We look forward to implementing these changes and enhancing the support we provide.